A national helpline providing anonymous and confidential grief support. They offer telephone and online counselling, connecting people with trained volunteer counsellors.
Services: Phone counselling, online resources, referral to other services.
1300 845 745 (7 days a week, 8am-8pm AEST/AEDT)
National charity providing 24/7 crisis support and suicide prevention services. While not exclusively grief-focused, they are a vital resource for anyone struggling with overwhelming emotions, including grief.
Services: 24/7 phone crisis support, text, and online chat.
13 11 14 (24/7)
National mental health organization offering support for anxiety, depression, and suicide prevention. Grief can often lead to or exacerbate these conditions, making Beyond Blue a valuable resource.
Services: Phone counselling, online chat, forums, extensive information resources.
1300 22 4636 (24/7)
Provides comprehensive support to families who have experienced the death of a baby or child, during pregnancy, birth, infancy, or childhood, regardless of the cause.
Services: 24/7 national support line, counselling, peer support, group support, remembrance services, resources.
1300 308 307 (24/7)
Provides support for parents and families who have experienced the death of a baby during pregnancy, birth, or in the early weeks of life.
Services: 24/7 phone support, online forums, peer support groups, resources.
1300 072 637 (24/7)
Provides leading support and care for families who have experienced the loss of their baby during pregnancy, birth, and infancy. They offer a range of services designed to help families at various stages of their grief journey
Services: Support packages, peer support, online forums, counselling, remembrance events, workshops, specific support for dads, grandparents, and subsequent pregnancies.
1300 11 HOPE (4673)
Specialises in providing counselling, support, and education specifically for grieving children, adolescents, and their families after the death of a significant person. They offer a safe and understanding environment for young people to process their loss.
Services: Individual, family, and group counselling; support groups; education and resources for families and professionals.
(02) 9489 6766
Australia’s only free, private, and confidential 24/7 phone and online counselling service specifically for children and young people aged 5 to 25. Counsellors can provide support for a wide range of issues, including experiences of grief and loss.
Services: 24/7 phone counselling, web counselling, online resources, forums.
1800 55 1800 (24/7)
Australia’s leading online mental health service for young people (12-25) and their parents. While not exclusively focused on grief, it offers a wide range of resources, tools, and peer support for navigating difficult emotions, including those associated with loss and change.
Services: Online information, peer support forums, apps, tools, and directories for professional support for young people and parents.
Specialises in providing grief education and support specifically for children and teenagers (ages 7-17) who are bereaved. Their programs focus on building a safe environment for grieving kids to connect and heal.
Services: Grief camps for children and teens, family support, school-based programs, resources, and a focus on peer connection and emotional literacy.
(02) 9980 7695
A program run by the Australian Red Cross, Stormbirds helps children and young people (aged 6-16) process and cope with change, loss, and grief resulting from natural disasters, emergencies, or significant life changes. It focuses on building resilience and coping strategies.
Services: Group programs typically delivered in schools or community settings.
Contact Australian Red Cross for program availability: 1800 733 276
https://www.redcross.org.au/emergencies/recovery-programs/stormbirds/
Provides essential support to children, young people, and their families facing cancer. Their services extend to offering crucial bereavement support to families who have lost a child to cancer, assisting them through this profoundly difficult time.
Services: Financial assistance, emotional support (counselling, social work), information, bereavement support, and practical help for families throughout the cancer journey and after loss.
1800 REDKITE (1800 733 548) (Mon-Fri, 9am-5pm AEST/AEDT)
The National Youth Mental Health Foundation provides early intervention mental health services to 12-25 year olds. They offer support for young people experiencing various challenges, including grief and loss, as part of their holistic approach to mental health and well-being.
Services: Free or low-cost face-to-face services at centres across Australia, online and phone support (eHeadspace), vocational support, and general mental health resources.
1800 650 890 (eHeadspace)
An evidence-based loss and grief education program delivered by trained ‘Companions’ in schools and community organizations. It supports children, young people, and adults to understand and respond to the changes and losses (e.g., death, separation, natural disaster) in their lives.
Services: Structured small group programs.
Inquire through CatholicCare Sydney (who manage the Good Grief program) or your local community service providers for programs near you.
A leading UK charity providing specialist support to grieving children, young people, and their families. While not directly offering services in Australia, their extensive online resources, practical advice, and publications are highly respected and widely recommended by Australian professionals for anyone supporting a grieving child or young person.
Services: Comprehensive online resources (articles, guides, activities), downloadable publications, advice for parents, carers, and professionals.
Primarily via their website for accessible resources.
A globally recognized center based in the USA that provides a model and extensive resources for children, teens, young adults, and families who are grieving or who are experiencing anticipatory grief. While not direct service providers in Australia, their comprehensive online resources, publications, and insights are highly valued and utilized by Australian support organizations.
Services: Online resources, publications, webinars, and training for professionals globally. (Note: Direct services are primarily US-based).
An online service providing practical support, information, and resources specifically for parents and carers. It helps them understand and support their young person’s mental health and wellbeing, including navigating challenges like grief and loss.
Services: Online articles, fact sheets, forums, and tools tailored for parents and carers.
A clinical psychology practice specialising in grief, loss, and bereavement. They provide evidence-based psychological therapies for individuals, couples, and families navigating complex grief.
Services: Individual, couple, and family therapy; counselling; specialized grief assessments; psychoeducation.
(02) 8094 5133
A leading provider of relationship support services for all Australians. They offer a broad range of counselling options, including specific support for individuals, couples, and families navigating grief and loss, to help strengthen relationships during challenging times.
Services: Individual, couple, and family counselling; group programs; mediation; relationship education; specialized grief and loss counselling.
1300 364 277 (National Number, directs to local services)
A culturally-responsive program designed to support Aboriginal and Torres Strait Islander people experiencing grief, loss, and trauma. Often delivered in partnership with local Aboriginal community-controlled organisations, it provides a safe space for healing and connection.
Services: Culturally-appropriate group programs and workshops.
For information on current programs, it is best to inquire through local Aboriginal Community Controlled Health Organisations or NSW Health Indigenous Mental Health services.
Information can be found via NSW Health’s Aboriginal Mental Health resources: https://www.health.nsw.gov.au/mentalhealth/services/Pages/aboriginal-mh.aspx
Offers practical and emotional companioning services for individuals facing a life-limiting illness, and extends vital grief and bereavement support to their families and carers. They focus on non-clinical, empathetic presence.
Services: In-home and phone companioning, emotional support, practical assistance, bereavement support, end-of-life planning discussions.
0438 696 157
Provides compassionate peer support and guidance for individuals who have lost a partner or spouse. They offer a safe environment for widowed individuals to share experiences, build new connections, and navigate their unique grief journey.
Services: Peer support groups, social activities, information, and resources specifically for bereaved partners.
(02) 9519 2820 (Sydney) or through state branches listed on their website.
A national telephone and online counselling service dedicated to supporting men with emotional health and relationship concerns. This includes providing vital support for men experiencing grief and loss, and addressing the specific ways men process and express their emotions.
Services: 24/7 phone counselling, online chat, video counselling, and resources tailored for men.
1300 78 99 78 (24/7)
Offers accessible and affordable counselling services specifically for women in the Sydney metropolitan area. Their support encompasses a wide range of issues including grief and loss, trauma, anxiety, depression, and domestic violence.
Services: Individual counselling, trauma-informed counselling, group programs.
(02) 9718 1955
Provides anonymous and free LGBTIQA+ peer support and referral for people in Australia. They offer crucial support for LGBTIQA+ individuals dealing with grief, loss, isolation, or discrimination, recognising the unique challenges that can impact their bereavement journey.
Services: Phone and web chat peer support, referral to LGBTIQA+ affirming services.
1800 184 527 (3pm-midnight AEST/AEDT, 7 days a week)
A national confidential counselling service for individuals experiencing sexual assault, domestic, or family violence. While not a direct grief service, it is a critical resource for those whose grief is compounded by trauma and violence.
Services: 24/7 national confidential phone and online counselling, information, and referral to specialist services.
1800 737 732 (24/7)
A confidential 24/7 hotline dedicated to providing support, safety planning, advocacy, and referrals for Aboriginal people in NSW experiencing domestic violence. This service is crucial for those whose grief may be intertwined with experiences of violence.
Services: 24/7 phone support, referrals to legal, housing, and counselling services for Aboriginal people.
1800 019 123 (24/7)
Information often found via NSW Communities & Justice, search “Aboriginal Domestic Violence Hotline NSW”.
If you are concerned about someone at risk of immediate harm, please go to your nearest hospital emergency department or call 000.
